Privacy Policy
1. Data controller
The controller of your personal data is Percentagem Envolvente LDA, trading as MSN Management (NIF 517 102 790), Rua Arieiro 12, 2460-821 Montes, Alcobaça, Leiria, Portugal. For any privacy matter, contact us at support@msnmanagement.com.
2. Scope
This policy explains how we collect, use, and protect personal data when you visit our website, contact us, or engage our services. We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Portuguese law.
3. Personal data we collect
- Contact & enquiry data: name, email address, telephone number, company name, and the content of messages you send us.
- Engagement data: information you provide in the course of a consulting engagement.
- Technical data: limited information collected automatically when you visit the site, such as browser type and pages viewed, where applicable.
4. How we use your data & legal basis
- To respond to enquiries and provide requested information — on the basis of taking steps at your request prior to entering a contract, and our legitimate interests.
- To deliver our services and manage engagements — on the basis of performance of a contract.
- To meet legal and accounting obligations — on the basis of compliance with a legal obligation.
- To send updates where you have asked to receive them — on the basis of your consent, which you may withdraw at any time.
5. Data retention
We retain personal data only for as long as necessary for the purposes set out above, including to satisfy legal, accounting, or reporting requirements. Enquiry data not leading to an engagement is retained for a reasonable period and then deleted.
6. Sharing your data
We do not sell your personal data. We may share it with trusted service providers who help us operate (for example, hosting, email, or payment processing providers), bound by appropriate confidentiality and data-protection obligations, and with authorities where required by law.
7. International transfers
Where personal data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place, such as the European Commission's standard contractual clauses.
8. Your rights
Subject to applicable law, you have the right to access, rectify, erase, restrict, or object to the processing of your personal data, the right to data portability, and the right to withdraw consent. To exercise any right, email support@msnmanagement.com.
9. Cookies
Our website uses only essential cookies required for it to function. We do not use advertising or third-party tracking cookies. Where any non-essential cookies are introduced, we will request your consent first.
10. Security
We implement appropriate technical and organizational measures to protect personal data against unauthorised access, loss, or disclosure.
11. Automated decision-making
We do not make decisions producing legal or similarly significant effects based solely on automated processing.
12. Changes to this policy
We may update this policy from time to time. The current version is always published on this page, with the "Last updated" date reflecting the latest revision.
13. Contact
For any question about this policy or your data, contact support@msnmanagement.com.
14. Supervisory authority
If you are in the EU and believe your data has been handled unlawfully, you have the right to lodge a complaint with the Portuguese data protection authority, the Comissão Nacional de Proteção de Dados (CNPD), or your local supervisory authority.